Refund policy
We gladly accept returns and exchanges.
Contact us within: 14 days of delivery.
Dispatch items back within: 30 days of delivery.
We don't accept cancellations.
But please contact us if you have any problems with your order : customerservicestrangedollz@gmail.com
The following items can't be returned or exchanged :
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
- Digital downloads
Conditions of return :
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.